Shipping
Your order should be delivered within 14 to 21
business days following order confirmation. Please allow up to 2
additional days for rural zip codes. Shipping is available worldwide and we deliver to P.O. boxes.
We
also ship to US Territories, Alaska, Hawaii and APO/FPO/DPO addresses,
which requires additional time for delivery and may be subject to
delivery restrictions based on the item type, weight and size.
Alternate address
You can choose to have your order shipped to an alternate address by
selecting this option in the delivery information section at checkout.
By choosing an alternative address, all pending orders will be delivered
to this new address. If you would like to ship to two separate
locations, please allow pending orders to ship before selecting an
alternative address.
Delivery dates
You also can find the
expected delivery dates for your order on your receipt. If your items
have
different delivery dates, you can choose multiple deliveries or wait and
have everything delivered at the same time. If you choose multiple
deliveries, we will send the remainder of the items as soon as they are
in stock and you will only pay for the first delivery. You can edit your
order before shipping, at “EmpireIAM” or call Customer Service at 757
HIP-HOP5 (757-447-4675).
Do you have a pending order? If so, please, check the delivery time!
To
save you an extra delivery fee we will merge a new order with a pending
order, and deliver them in one package at a later date. If you wish to
receive available items earlier, you can adjust this by logging into EmpireIAM MyStudio orders and change the delivery from ‘all in one package’
to ‘separate deliveries’. Of course, you can also contact our
Customer Service department, our representative will be happy to assist
you.
Shipping Cost
The
shipping cost is determined by the size and weight of your
package. There is no extra charge if a single order results in
subsequent deliveries. For delivery to US Territories, Alaska, Hawaii
and APO/FPO/DPO addresses, there are no additional shipping costs.
